Terms and Conditions

  • Only serious buyers will be entertained. 
  • STRICTLY no back outs. 
  • First come first served basis.
  • Priority will be given to the buyers who can make fast payment.
  • Prices are non-negotiable.
  • Please ensure the item you're buying is of the right size because items sold are non-returnable/refundable/exchangeable.
  • The maximum period for reservation is 3 days. 
  • Payment to be made within 2 days after confirmation via MAYBANK account.
  • No refunds once the payment has been made.
  • Items will be sent only via POSLAJU
  • Postage starts fromRM6 via Poslaju for West Malaysia and from RM8 for East Malaysia (depending on the weight of the items)
  • We will not be held responsible for any damages or lost items.
*By purchasing any items from Theletterbproject,you agree to the above Terms & Conditions*